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THE PROPERTY MANAGEMENT OPERATING SYSTEMALL THE CONTEXT. NONE OF THE CHAOS.

Your properties. Your people. Your whole operation.
Connected by one intelligent system.

Built for property managers.
50–500 units. Room for more.
AI THAT KNOWS THE PROPERTY.ILLUSTRATIVE WORKFLOW
Alex · OperationsA question for Propsena

“What needs my attention at Maple Court today?”

One question. The full property record.
CONTEXT CONNECTED
Property recordLease contextOpen work
PropsenaAI READY FOR YOUR REVIEW

The context comes with the answer.

Bring the property, lease, and open work together, so your team can choose the right next step.

01 / 12Intelligence in context
ONE CONNECTED OPERATION
CommunicationsFinancialsMaintenanceLeasingYour team
↓
0112→1

Tools replaced by one platform

0240+

AI-powered functions built-in

0399.9%

Uptime SLA guaranteed

0410

Fully integrated platform modules

YOUR WORK.
WITHOUT THE
WORKAROUNDS.

The average property management company runs many disconnected manual tools. Data lives in silos, context gets lost, and your team pays the price every single day.

Bring the records, conversations, and work into one system. Your team gets the context to move forward.

See what comes together
SOUND FAMILIAR?
01Email Clients02Internal team communication platform03Spreadsheets04Task management system05VOIP system06DocuSign07Zillow08Trulia09AffordableHousing.com10Rent.com11Legacy PM Software
Propsena

One record. One team. One place.

01

GET YOUR
DAY BACK.

TIME RECLAIMED12–15hrs / week

Saved per week on manual data entry.

A simpler stack.
A lighter monthly bill.

01
$1,000–$2,400/mo

Saved by native inspection tools vs third-party apps.

02
~$435/mo

Saved vs Slack/Teams subscriptions.

03
~$1,188/mo

Saved vs LeadSimple/leasing CRMs.

04
~$1,200/mo

Saved vs Asana/ClickUp/Monday.com.

Illustrative savings estimates. Actual savings depend on your tools and operation.

Explore your portfolio costs

YOUR ENTIRE DAY.
IN PERSPECTIVE.

One record. Every workflow. The full story.

Your team shouldn't have to piece it all together. Bring the work into one place — and make your next move with context.

YOUR PORTFOLIO / WORK ORDERSAM

GOOD MORNING, ALEX.

From reported to resolved.

ILLUSTRATIVE
PRODUCT PREVIEW

Every request. The right context. A clear next step.

Open work orders03
Next inspectionTomorrow
AI sees the same record.
You stay in control.
WHAT’S NEXTPROPERTY / STATUS
Kitchen sink leakMaple Court · Unit 204
Ready to assign
Heating serviceParkside · Unit 12
Vendor scheduled
Move-out inspectionMaple Court · Unit 106
Tomorrow
Need the bigger picture? Ask Propsena.
12 1

From a stack of tools
to a system that works together.

Less switching.
More doing.

ALL THE TOOLS.
ONE ADDRESS.

Twelve connected capabilities, built around the work of property management.

01

AI Brain

40+ AI functions accessible via natural language. Query data, execute actions, and get proactive insights — all through a single conversation.

02

Unified Communications

Email, SMS, calls, and internal notes on a single contact timeline. Gmail, VOIP system, mass text communication, and tenant portal — fully integrated, fully searchable.

03

Financial Intelligence

E-payment rent collection, trust accounting, QuickBooks sync, and AI anomaly detection. Money managed. Anomalies flagged. Automatically.

04

Work Orders & Maintenance

AI-triaged service requests, smart vendor matching, SOP monitoring, and mobile inspections. From report to resolution without the friction.

05

Leasing Pipeline

All leads from Zillow, Apartments.com, Trulia, AffordableHousing.com, rent.com, and much more in one inbox. AI-scored, auto-responded, and tracked from inquiry to lease signed.

06

Team Collaboration Hub

DMs, channels, file sharing, and voice calls — with '/' context references that link directly to tenant records, leases, and work orders inside chat.

07

Inspections & Compliance

Mobile room-by-room inspections with AI comparisons between walkthroughs. Section 8 monitoring, auto-checklists, and PDF reports.

08

Make-Ready & Turnover

Auto-triggered turnover sequence on tenant notice. Visual task dashboard, and AI-estimated completion date.

09

Automatic Listing PipelineCOMING SOON

Automatic listing pipeline activation to minimize days on market and ensure units are leased faster.

10

Native Task and Project Management

Native task and project management. Kanban, list, and calendar views with SOP-linked automation — tasks created automatically on workflow triggers.

11

Owner, Tenant & Vendor Portals

Dedicated authenticated portals with AI Q&A, e-payment, Service Request Submission, DocuSign e-signatures, and financial statements.

12

Reports and Investment Analysis

Command Propsena AI assistant to pull any kind of report, present in any way you want, do a thorough analysis -- it is your trusted analyst who is giving you deep analysis on your investment, ROI, expenses, maintenance pending and much more.

ASK.
UNDERSTAND.
ACT.

Built into your work.
Always in the loop.

An AI that reads the whole record, connects the dots, and helps you take the next step. Your rules stay in control.

40+BUILT-IN AI FUNCTIONS.
ONE CONVERSATION.
Propsena intelligence
CONTEXT CONNECTED
AM

What needs my attention today?

PROPSENA

Here’s your next move.

Three work orders need a next step, and one move-out inspection is coming up. The property, tenant, and vendor context is already connected.

3 work orders ready to review
1 upcoming move-out inspection
Linked records. Complete context.
Show the linked records
TAKE A DIFFERENT PERSPECTIVE
An illustrative conversation. Explore the possibilities.

Your rules. Always.

Role-based access. Controlled AI actions.

Private by design.

Organization isolation. Encryption.

A trail you can follow.

Every change leaves an audit record.

EVERY MESSAGE.
FULL CONTEXT.

Email, SMS, calls, and internal notes linked to the right tenant, owner, or vendor. Gmail, OpenPhone, and Twilio come together on one timeline.

  • Shared inbox, thread assignments, and internal notes
  • AI sentiment scoring and Fair Housing screening
  • Rent reminders, service updates, and lease notices
  • Automatic contact matching and searchable history
Bring your conversations together
SW
Sarah Williams

Unit 2A · River North

ONE TIMELINE
  1. EMAIL · TODAY, 10:42

    Move-in checklist confirmed

    Sarah’s reply and the shared inbox thread, together.

  2. SMS · TODAY, 09:15

    Welcome message sent

    The move-in details are on the same record.

  3. SERVICE REQUEST · YESTERDAY

    Bathroom light flicker

    SR #1047 · Ready for your team to review.

  4. PAYMENT · MONDAY

    Rent payment received

    $1,620 · Linked to Sarah’s lease.

An illustrative contact timeline.

VACANCY.
WITH A
GAME PLAN.

A tenant’s notice starts the turnover sequence. Cleaning, locks, paint, inspections, and vendor handoffs follow one shared plan.

  • Workflow triggers linked to tenant notice
  • AI vendor matching and completion estimates
  • Day-by-day tasks with SOP monitoring
  • Automatic listing activation COMING SOON
See a smoother turnover
OAK PARK · UNIT 4BYour next resident starts here.
7DAY PLAN
Overall progress40%
  1. ✓
    Move-out inspection

    Apr 3 · Inspection scheduled

    Complete
  2. ✓
    Lock change

    Apr 5 · Mike’s Locksmith

    Complete
  3. 03
    Deep clean

    Apr 6 · Sparkle Pro · Est. 3 hours

    In progress
  4. 04
    Paint & patch assessment

    Apr 7 · M&M Painters

    Scheduled
  5. 05
    Final walkthrough & photos

    Apr 8 · Ready for the next handoff

    Scheduled

One connected sequence.
Your team sees the next step.

An illustrative seven-day turnover plan.

SAME TEAM.
SAME PAGE.

Direct messages, channels, files, voice, and screen sharing. A workspace built for the way property teams work.

  • Live record references with /tenant, /sr, /lease, and /property
  • AI summaries inside the conversation
  • Threaded replies and real-time channels
  • Post-call transcripts and summaries in the thread
Meet your connected workspace
# maintenanceMAPLE MANAGEMENT
AM
Alex Morgan 10:24 AM

Can we review the request at /tenant Jamie before we assign the next step?

LP
Lee Park 10:26 AM

The record is right here. Pick a reference to see the context.

TENANT RECORD

Jamie · Maple Court · Unit 204

An active lease, one open service request, and the whole conversation in context.

Active lease1 open requestTimeline connected
Message # maintenance

Illustrative workspace. Select a record reference above.

A SYSTEM.
NOT A STACK.

The difference is in the connections.

Core property management and the tools around it, brought into the same workspace.

Connected capabilities compared with a conventional tool stack
Your everyday workflowPropsenaConventional stack
AI Search & Prompt InterfaceNatural-language queries across your entire portfolio Built inTypically a separate tool
Native VoIP & SMS IntegrationUnified comms — no third-party subscription needed Built inTypically a separate tool
Real-Time ROI Analysis Q&AInstant investment reports on demand via AI Built inTypically a separate tool
Universal Team Collaboration HubDMs, channels & calls — context-linked to records Built inTypically a separate tool
Zero Setup Automation SequencesTurnover, renewals, and notices auto-trigger on events Built inTypically a separate tool
Native Task & Project ManagementKanban + SOP-linked tasks — no Asana required Built inTypically a separate tool
Tenant / Owner / Vendor PortalsAll three portals built-in with AI Q&A Built inCore PM capability
E-Payment Rent CollectionNo Stripe lock-in — any e-payment gateway Built inCore PM capability

A comparison of approaches. Individual provider capabilities and plans vary.

YOUR DATA.
YOUR GUARDRAILS.

Database-enforced isolation, encryption, scoped access, and an audit trail. Controls mapped to the SOC 2 Trust Services Criteria.

01

Tenant isolation, enforced by PostgreSQL

Row-level security on every organization table, forced for the application role. A bug in application code cannot reach another company’s data — and a test proves the isolation on every build.

RLS + FORCE on every org table · isolation proof in CI
02

Encryption by default

AES-256-GCM protects SSNs, tax IDs, OAuth tokens and connected-service credentials at rest; TLS protects everything in transit. Keys rotate with zero downtime.

AES-256-GCM at rest · TLS in transit · zero-downtime key rotation
03

Identity and least privilege

A dedicated, self-hosted OpenID Connect identity provider, six scoped roles, a staff-only API surface for portal users, and read-only impersonation for support.

OIDC identity provider · 6 roles · portal fence enforced by tests
04

Immutable audit trail

Every mutation writes an audit record with who, what and when. The general ledger is append-only: corrections post reversing entries, never edits.

Append-only audit log · append-only ledger
05

Hardened perimeter

HMAC-SHA256, timing-safe verification on every inbound webhook, rate limiting on every endpoint, strict CSP and HSTS headers, and schema validation at every boundary.

HMAC webhooks · rate limits · CSP + HSTS · Zod at the edge
06

Continuous assurance

A vulnerability gate and verified-secret scanning on every commit, a weekly OWASP ZAP scan of staging, and a weekly backup restore drill that proves the backup is real.

Dependency + secret gates · weekly ZAP · weekly restore drill

AI with guardrails

  • Every AI action is scoped to your organization and confirmed before anything is sent, charged or changed.
  • Fair Housing screening runs on every outbound tenant communication, human or AI.
  • Errors are reported with personal data scrubbed before they leave the server.
See the SOC 2 control mapping
Security

Database-enforced isolation · encryption · identity · hardened perimeter

Implemented
Availability

Nightly encrypted backups · weekly restore drill · health checks

Implemented
Confidentiality

Field-level encryption · PII masking · least privilege by role

Implemented
Processing integrity

Append-only ledger · idempotent payments · immutable audit trail

Implemented
Privacy

US data residency · scrubbed error telemetry · CCPA-ready

Implemented

Controls are mapped to the SOC 2 Trust Services Criteria and verified continuously in CI. Ask us for the current control matrix.

Explore security

THE FIRST
REACTIONS.

Property managers. Real workflows.

Feedback from early demonstrations and prototype testing.

Beta Tester · AI Maintenance Workflow
The maintenance demo was jaw-dropping. Watching a service request get auto-triaged by AI, the right vendor notified, and an SOP alert fire when it ran over — in a single flow — I turned to my operations lead and said 'we're signing up day one.' That was a prototype. I can't imagine the full product.
MS
Maria SandovalPM Director, Sandoval Residential · 310 units
Early Access User · Team Collaboration Hub
Even in early testing the collaboration hub felt more intuitive than Slack for property management. Typing /tenant in a chat message and instantly getting that tenant's full record — lease, balance, open work orders — right in the conversation. Our team was immediately hooked after 20 minutes.
KP
Kevin ParkOperations Lead, Park Holdings · 220 units

YOUR PORTFOLIO.
LESS OVERHEAD.

What could a simpler stack save?

Explore what a simpler stack could save.
Then talk through a quote for your operation.

100RESIDENTIAL
UNITS
10 UNITS2,500+ UNITS
Typical platform cost / month$250
Potential savings · up to 40%$100 / mo
Your whole operationOne system
Every platform moduleIncluded
Your next stepA tailored demo
Find your bigger picture

Illustrative model: $1.45 per unit with a $250 minimum, rounded to $5. Potential savings are 40%, rounded to $5. Your quote depends on your needs.

A little more perspective.

Who is Propsena built for?

Property management companies running 50–500 residential units, bringing their portfolio, communications, financials, maintenance, leasing, and team into one place.

What does one system actually include?

Your core property workflows, built-in AI, team collaboration, inspections, make-ready, reporting, and dedicated owner, tenant, and vendor portals.

Can we see it with our portfolio in mind?

Yes. Tell us about your properties, your team, and your current tools. We'll show you how the workflows come together for your operation.

THE EXTRAS.
ALREADY HERE.

One platform. A clearer bill.

The core modules, AI, integrations, portals, onboarding, and support are part of the same platform.

PropsenaWHAT'S INCLUDED
All core modulesIncluded
Full AI Brain (40+ functions)Included
All integrationsIncluded
Tenant & owner portalsIncluded
Tenant screeningIncluded
Onboarding & trainingIncluded
Priority supportIncluded
Voice callingIncluded
E-payment processing feeStandard processor rate only*
Hidden platform fees$0

Payment processing uses standard processor rates. Ask for a quote covering your portfolio’s needs.

What can sit outside the base price?

Expand the examples for comparison.

Buildium
ACH payment processing$0.50 / transaction
Credit card processing2.99% of rent
Tenant screening$20 / applicant
Electronic lease signing$2 / document
Premium accounting tierUpgrade required
Phone & priority supportHigher tier only
Onboarding / setup$99–$299 one-time
AppFolio
ACH payment processing$0.25 / transaction
Credit / debit card2.99% + interchange
Tenant screening$15–$30 / applicant
AI assistant (Lisa)Separate pricing
Property website hosting$99+ / mo
Bulk SMS / textingPer-message fees
$298/mo minimum feeEven for 10 units
Yardi Breeze
ACH payment processing$1.00 / transaction
Credit card processing2.49–2.99%
Tenant screeningPer-applicant fee
Implementation / setup$250–$1,000+
Training & onboardingHourly rate
Additional modulesPer-module pricing
API / integration accessAdd-on cost

Illustrative provider comparisons. Rates and plan inclusions may change.

Talk through your total cost

MAKE ROOM
FOR MORE.

See the whole platform, tailored to your portfolio.
A 30-minute walkthrough with the team that built it.

See pricing
14-day free trialNo credit cardCancel anytime
info@propsena.com

Let’s see the whole picture.

A 30-minute walkthrough, tailored to your portfolio.